Refund Policy

At Tractors Provider Turk Company, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund policy below.

1. Eligibility for Refunds

  • Time Frame: Requests for refunds must be made within [number of days] days of receiving the product.
  • Condition: Items must be in their original condition, unused, and in the original packaging. Products that have been modified, damaged, or used are not eligible for a refund.
  • Proof of Purchase: A receipt or proof of purchase is required to process any refund request.

2. Refund Process

  1. Contact Us: To initiate a refund, please contact our customer service team at [Your Email Address] or [Your Phone Number]. Provide your order number and reason for the refund.
  2. Return Authorization: Once your refund request is reviewed, we will issue a Return Authorization Number (RAN) if your request is approved.
  3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the return is received.

3. Refund Approval

  • Inspection: Upon receiving the returned item, we will inspect it to ensure it meets our return criteria.
  • Notification: You will be notified via email regarding the status of your refund after the inspection is complete.

4. Refund Issuance

  • Method of Refund: Refunds will be processed using the original payment method. Please allow [number of days] for the refund to reflect in your account after approval.
  • Partial Refunds: In some cases, a partial refund may be granted for items that are not returned in original condition, are damaged, or have missing parts.

5. Non-Refundable Items

Certain items are not eligible for refunds, including but not limited to:

  • Customized or special-order products
  • Products marked as final sale

6. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

  • Email: info@traktorprovidercompanyturk.com
  • Phone: +90 544 829 05 40
  • Address: WAREHOUSE ADDRESS || FULYA MAH. BÜYÜKDERE CAD. NO:74D
    K:3 OFİS: 10 TORUN CENTER ŞİSLİ/İSTANBUL TURKEY.

Thank you for choosing Tractors Provider Turk Company! We appreciate your business and are committed to ensuring your satisfaction.